We all know too well the effects that Covid-19 (Coronavirus) has had on 

our communities across the country and around the world. We have been closely monitoring statements from the national and provincial Chief Medical Officers and other Government officials and conducting our business operations accordingly.

 

Our company has already implemented significant steps to minimize the health and safety risks to both our staff, customers whilst still servicing customers. We have invoked social distancing policies as well as increased cleaning and sanitization of our facilities and equipment. We have also made available easy access to hygiene products at all of our locations.  

 

Customer access to our retail stores will be restricted. The Real Wool Shop will be closed effective immediately until further notice, but some staff will be retained to process phone and online orders. Phone orders can also be picked up at the branch locations. Online orders will continue to be shipped as per our usual business practice. 

 

Carleton Place Livestock Supplies, Head Office Administration and the Wool Grading Warehouse will continue to operate under our usual hours of business, but public access will be controlled at all locations.

 

We will continue to accept wool deliveries but on a consignment basis only, advance payments will not be issued until further notice. Please contact the CCWG branch or wool depot to book a delivery appointment. 

 

Our staff is doing a fantastic job under such difficult conditions. We believe we have a good game plan for the present situation. We do not anticipate any interruptions in customer service. We thank everyone for their support and co-operation. We will continue to monitor and assess on a day-by-day basis and respond accordingly if the situation changes. Our goal is the best option for the health of our customers, communities, friends, families and loved ones.  

 

To receive up-to-date information, please call our locations, visit our websites, Follow Us on Facebook or Instagram. Links are below. The situation is certainly moving fast and this is currently the best method to be made aware of any changes.

 

We thank you for your loyalty, patience and understanding during this difficult time.

 

Please stay healthy and safe!

 

Thank you,

Eric Bjergso,
General Manager

 

Canadian Co-operative Wool Growers Limited

www.wool.ca